Celebrity Services Agent

**Additional Information**
**Job Number** 26079562
**Job Category** Rooms & Guest Services Operations
**Location** 1501 Gaylord Trl, Grapevine, Texas, United States, 76051
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Provide personalized and detailed guest service assistance to VIP guests throughout their stay offering smooth registration and departure procedures. Review and log guest preferences/traces in computer systems. Respond to requests for visitor information, special arrangements, activities or services by making arrangements or identifying appropriate providers. Respond to special requests from VIP guests with unique needs and follow up to promote satisfaction. Gather, summarize and provide information about the property and the surrounding area amenities, incl...

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