Catalog SME

**Job title:**
Catalog SME
**Your role:**
**1.** **Key Areas of Responsibility (KARs)**
**1. Patient Safety & Quality**
+ Validate complex modelling outputs to ensure compliance with Q&R standards.
+ Support timely CAPA analysis, root‑cause identification, and prevention.
+ Ensure modelling adherence to global rules across core catalog, 3PP, Pricing, and NAR scenarios.
**2. Customer Experience**
+ Ensure first‑time‑right configurations, preventing downstream quoting and ordering failures.
+ Contribute to achieving Partner NPS targets through technical accuracy.
+ Provide expert support for modelling‑related customer escalations.
**3. Execution Excellence & Simplification**
+ Serve as the quality gatekeeper for BU metrics and modelling SLAs.
+ Perform deep reviews of complex modelling tasks, including:
+ 3PP data and configuration rules
+ Pricing code mapping, variant pricing, and cross‑region pricing logic
+ NAR localized configuration...

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