Carrier Support Manager

CRST
📍 Cedar Rapids, IA, United States 💼 Full-time 🕒 Posted June 08, 2026

Job Description

**Description**

**JOB FAMILY SUMMARY** :
Capacity operations professionals plan, coordinate, and optimize how CRST uses its equipment, drivers, and resources. They align capacity with customer demand to ensure on-time delivery and maximize profitability.

**JOB SUMMARY** :
The Carrier Support Manager provides real-time shipment support during extended coverage windows to maintain continuity of service, proactive communication, and timely issue resolution. This role interacts with customers and carriers within CRST’s network to support daily execution while ensuring seamless handoffs to internal teams.

**LOCATION:** Onsite in Cedar Rapids, Iowa

**SCHEDULE:** Monday-Friday (2:00-11:00 PM)

**ESSENTIAL DUTIES AND RESPONSIBILITIES** :

+ Real-Time Coverage: Provide operational support during extended coverage windows to ensure continuity of service for active shipments
+ Tracking and Tracing: Monitor freight movement, identify p...

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Job Details

  • Location Cedar Rapids, IA
  • Job Type Full-time
  • Category other-general
  • Posted Date June 08, 2026
  • Application Deadline June 13, 2026