Cargo Claims Coordinator

JOB DESCRIPTION

Summary/Objective

Assists the Claims Manager with clerical and administrative duties in the Claims Department. 

Essential Functions

• Investigate claims using bills of lading, survey reports, photos, and other evidence

• Determine liability and negotiate fair settlements with customers, carriers, and insurers

• Coordinate directly with our cargo insurance providers for filing and recovery

• Communicate clearly and professionally in English and Spanish with customers, agents, and internal teams across the Americas

• Maintain an accurate claims log and prepare management reports

• Identify ways to reduce claim frequency and improve recovery rates

Qualifications:

• Fully bilingual in English and Spanish (written & spoken) – required

• 2+ years of experience in cargo claims, insurance adjusting, or logistics coordinat...

Ready to Apply?

Submit your application today and join our talented team at King Ocean Services.