CARE COORDINATOR

Care Coordinators are key personnel in the daily operations of a home care office. From answering the phones to being in the field interacting with clients and referral sources, care coordinators' scope of responsibility is varied, fast-paced, and rewarding. A mix of social services, operations, customer service, finance, sales, recruiting, and human resources is part of a Care Coordinator's exciting role. Care Coordinator Duties: * Support office manager with scheduling, marketing, interviewing, and administrative duties * Conduct telephone intakes with new or potential clients * Perform initial home visits with new or potential clients to explain services and obtain a signed service agreement * Execute follow-up home visits with existing clients * Manage all scheduling activities, including replacement and substitute caregivers * Resolve client, family, and caregiver differences * Maintain files to meet all internal, state, and Federal quality and compliance standards * Coordinate, s...

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