Care Coordinator

Employee Engagement:

· Conduct regular Wellbeing and Engagement calls to Care Professionals, ensuring their needs and concerns are addressed.

· Conduct regular supervisions with Care Professionals in line with the group governance policy.

· Handle situations involving care worker absences (AWOL), and manage the transition of care worker leavers effectively.

· Receive and share compliments, ensuring that positive feedback is acknowledged and celebrated, using it as a benchmark for outstanding care. Publish the feedback on CCH Connect to inspire and motivate others.

 

Customer Engagement:

· Carry out “Voice of the Customer” surveys to gather valuable feedback on care services and use insights to drive improvements.

Incident and Accident Management:

· Record, respond to, and manage incidents, accidents, medication errors, and missed visits, ensuring appropriate documen...

Ready to Apply?

Submit your application today and join our talented team at London Care Limited.