Car Dealership Service Advisor

Service Advisor – Car Dealership
Basingstoke
£32k basic, OTE £40,000
Full-time | Permanent | Monday - Friday 7:30am - 5:30pm, 1 in 4 Saturdays
The Role
We’re looking for a Service Advisor to join a busy car dealership in Basingstoke. You’ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover.
Duties
* Meet and greet service customers in the dealership
* Manage bookings, job cards, and workshop scheduling
* Upsell service plans, products, and accessories
* Keep customers updated on progress, costs, and approvals
* Ensure a professional handover on completion of work
* Deliver outstanding customer service to increase retention
Requirements
* Previous experience as a Service Advisor in a car dealership or motor trade environment
* Strong communication and customer-facing skills
* Ability to upsell products and meet targets
* Go...

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