Job Description
Teleperformance is seeking a Quality Team Lead in Malaysia to oversee the quality assurance process within BPO operations. The role includes ensuring service excellence, driving compliance with quality standards, and mentoring a team of Quality Analysts. Candidates should have a Bachelor’s degree, fluency in Cantonese and English, and 3–5 years of experience in Quality Assurance with leadership abilities. This position emphasizes analytical skills, excellent communication, and the capacity to work under pressure.
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Submit ApplicationJob Details
- Location west coast division, sabah
- Job Type Full-time
- Category Management & Operations
- Posted Date June 23, 2026
- Application Deadline August 02, 2026