(CAN) Customer Service Manager

Position Summary

Working as a Customer Service Manager at Walmart Canada is an opportunity to develop your skills in the retail industry. As a Customer Service Manager, you coordinate front‑end operations to deliver exceptional customer service, ensuring a positive shopping experience and customer loyalty. You are also accountable for maintaining compliance with company programs and operational standards.

What you'll do

• Ensure safe work processes and emergency procedures are followed, including safe lifting techniques, cleanliness of the area, evacuations, down registers, emergency codes, and theft prevention.
• Handle customer and Associate concerns and provide guidance as required.
• Monitor all Front End associates, ensuring proper coverage, coordinating breaks, and providing assistance to outlying registers.
• Provide training to Associates on systems and Company procedures, such as scanning accuracy, productivity, com...

Ready to Apply?

Submit your application today and join our talented team at Walmart Canada Corp.