Call Centre Manager at Mwananchi Credit Ltd

Confidential

📍 Kenya, Kenya, Kenya 💼 Full-Time 🕒 Posted June 11, 2026

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Job Description

Job Description
Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap ) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April . On 10th January , it later changed its names to Mwananchi Credit Limited.

Call Centre Manager
Job Purpose:

The Call Center Manager is responsible for overseeing daily operations by ensuring efficient customer service, staff performance and adherence to financial objectives of the organization.

Essential Duties & Responsibilities Include But Not Limited To The Following:
Manage the day to day running of the Call Center

Planning and implementing call center strategies to effectively and efficiently address customer enquiries and complaints.

Setting call center agents target, monitoring performance, appraising them and prov...
            

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Job Details

Location Kenya, Kenya
Job Type Full-Time
Category Other-General
Posted Date June 11, 2026
Application Deadline July 21, 2026