Call Centre Leader: Retention, Collections & Telesales

Evolution Wellness Group

📍 kuala lumpur, kuala lumpur, Malaysia 💼 Full-time 🕒 Posted June 23, 2026

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Job Description

Evolution Wellness Group is seeking an experienced Call Centre Manager in Kuala Lumpur to lead our Customer Service, Retention, and Collections functions. This role will focus on driving service excellence and developing teams while also shaping the department’s future. 
As a hands-on leader, you will monitor operational KPIs, enhance member experiences, and implement a telesales capability. Candidates should have substantial experience in call centre management, team leadership, and performance reporting. 
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Job Details

Location kuala lumpur, kuala lumpur
Job Type Full-time
Category Management & Operations
Posted Date June 23, 2026
Application Deadline August 02, 2026