Call Centre IQA

Bestinet Sdn Bhd (Bestinet Malaysia)Official

📍 cyberjaya, selangor, Malaysia 💼 Full-time 🕒 Posted June 12, 2026

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Job Description

3 years of experience in ISO or regulatory audit environments is an advantage 
Key focus Call centre background (SLA, CSAT, AHT, complaint handling) 
Hands‑on call audit & quality scoring  
Experience in RCA, improvement plans, and coaching agents  
Able to analyse data and drive quality improvement with Operations  
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Job Details

Location cyberjaya, selangor
Job Type Full-time
Category Management & Operations
Posted Date June 12, 2026
Application Deadline July 22, 2026