Call Centre Billing Representative – Insurance

Call Centre Billing Representative Insurance Take on a dynamic opportunity in the insurance sector where customer service, billing support, and issue resolution are at the core of your day. Enjoy a hybrid work model, collaborate with internal teams and insurance partners, and provide exceptional service in a fast-paced call centre with rotating schedules. What is in it for you: Hourly salary of $19.14. 6-month contract. Full-time position: 37.5 hours per week. 50% in-office attendance in Markham, Ontario. Rotating shifts within call centre operating hours. Monday to Friday: 8:00 am to 8:00 pm. Saturday: 8:30 am to 4:30 pm. Responsibilities: Handle approximately 50 inbound billing-related calls per day. Provide excellent customer service to Licensed Insurance Advisors, Contact Centre staff, Insurance Branch staff, and customers. Investigate and resolve billing discrepancies in collaboration with insurance partners and underwriters. Support inbound billing inquiries while act...

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