Call Centre Agent (Senior Associate) - Collections

​​​​​​Step into a vibrant, fast-paced role where every day brings something new and every conversation is an opportunity to make a difference.

Be right at the heart of the action, connecting with customers, understanding their situations, and helping them get back on track with confidence. You’ll turn tricky conversations into positive outcomes, proving that great service and great solutions go hand in hand.

As the go-to problem solver, you’ll handle inbound and outbound calls like a pro, combining empathy, energy, and sharp thinking to turn questions into clear plans and challenges into wins. If you love people, thrive under pressure and enjoy celebrating small victories every day, this role is calling your name. 

What You’ll Be Doing:

• Proactively engage with customers via telephone and written communication to support effective collections and deliver positive outcomes.
• Work to clearly...

Ready to Apply?

Submit your application today and join our talented team at WNS Global Services.