Call Centre Agent

About Sureserve Energy Services Meters

Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the Big Six energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real‑time data, enabling informed energy decisions.

Purpose of the Role

As a Call Centre Agent you will be responsible for scheduling appointments on behalf of our clients to install/exchange Smart Meters whilst maximising Engineer capacity by outbound calling activity.

Specific Roles and Responsibilities

• Appointment Scheduling: Liaise with customers to plan and agree on suitable dates and times for Smart Meter installations or exchanges.
• Inbound & Outbound Calls: Deliver outbound calls t...

Ready to Apply?

Submit your application today and join our talented team at Sureserve.