Call Center Team Lead - Coaching & KPIs

FIS Global Solutions Philippines
📍 mani ak, negros oriental, Philippines 💼 Full-time 🕒 Posted June 10, 2026

Job Description

FIS Global Solutions Philippines is seeking a Team Leader to manage and motivate a team of call center agents. In this role, you will lead coaching sessions, monitor performance metrics, and provide real-time support for escalations and complex customer issues.

A minimum of 2 years of experience in team management in the call center domain is required. The position offers diverse career development opportunities and a competitive salary package.

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Job Details

  • Location mani ak, negros oriental
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 10, 2026
  • Application Deadline July 20, 2026