Call center representative

Merchants
📍 sandton, gauteng, South-Africa 💼 Full-time 🕒 Posted June 09, 2026

Job Description

Are you ready to deliver world-class service and build your career in the international banking industry?

We’re looking for energetic, customer-focused individuals to be the first point of contact for US-based customers. You’ll handle inbound calls, resolve queries, process account requests, and provide support with professionalism, empathy, and accuracy. This is more than just answering calls—it’s about building trust, solving problems, and creating exceptional customer experiences.

What You’ll Need:

Matric / NQF 4 12+ months of customer service experience (hospitality, retail, call centre, or banking preferred) Strong problem-solving, multi-tasking & attention to detail Must live in Randburg or Sandton Flexible to work US-aligned hours Ability to pass clear criminal, credit, fraud & risk checks If you’re passionate about customer service and ready to step into a global banking environment, we want to hear from you! #J-18808-Ljbffr

Ready to Apply?

Submit your application today and join our talented team at Merchants.

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Job Details

  • Location sandton, gauteng
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 09, 2026
  • Application Deadline July 19, 2026