Job Description
Our client NEXUM GLOBAL SOLUTIONS (SMC-PRIVATE) LIMITED is hiring a Call Center Representative (Male & Female) Evening & Night Shift in Lahore.
Responsibilities:
- Handle inbound and outbound calls in a professional manner.
- Respond to customer inquiries and provide accurate information regarding products and services.
- Maintain a high level of customer service and provide timely solutions to customer complaints.
- Record details of customer interactions, inquiries, complaints, and comments.
- Escalate unresolved issues to the appropriate internal teams when necessary.
- Follow communication scripts and guidelines as necessary.
- Ensure customer satisfaction and uphold the company's reputation.
Requirements:
- Ability to work evening and night shifts.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities.
- Ability to remain calm under press...
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Submit ApplicationJob Details
- Location Lahore, Punjab
- Job Type FULLTIME
- Category Information and Record Clerks
- Posted Date July 04, 2026
- Application Deadline August 13, 2026