Job Description
- Handle customer concerns through calls, chat, or email
- Provide accurate information and quality service
- Resolve issues efficiently while ensuring customer satisfaction
- Adhere to company policies and service standards
- Achieve performance metrics such as quality, accuracy, and productivity
Requirements
- High School Graduate or higher
- With or without BPO experience – fresh graduates are encouraged to apply!
- Strong English communication and comprehension skills
- Willing to work onsite in Ayala, Makati
- Amenable to shifting schedules, weekends, and holidays
Ready to Apply?
Submit your application today and join our talented team at SMCS Outsourcing.
Submit ApplicationJob Details
- Location makati, metro manila
- Job Type Full-time
- Category Human Resources
- Posted Date June 08, 2026
- Application Deadline July 18, 2026