Call Center Quality Analyst - Insights & Training

iQor
📍 mawaque, pampanga, Philippines 💼 Full-time 🕒 Posted June 23, 2026

Job Description

iQor is seeking a Quality Monitor in Pampanga to evaluate inbound and outbound interactions. The role involves analyzing call recordings, providing feedback to enhance performance, and developing training programs.

Candidates should have at least 1 year of call center experience and a high school diploma or equivalent. The position requires keen analytical skills and the ability to work collaboratively.

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Job Details

  • Location mawaque, pampanga
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 23, 2026
  • Application Deadline August 02, 2026