Call Center Operations Supervisor: Lead, Coach & Improve

iQor, Inc.
📍 mawaque, pampanga, Philippines 💼 Full-time 🕒 Posted June 20, 2026

Job Description

iQor, Inc. in Pampanga, Philippines is seeking a Call Center Supervisor to oversee staff, assign tasks, and assess performance. You will be responsible for hiring, training, and ensuring compliance with performance standards while driving continuous improvement and customer satisfaction.

The ideal candidate should have at least 3 years of call center experience and 1 year in a supervisory role, with strong skills in coaching and motivating employees.

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Job Details

  • Location mawaque, pampanga
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 20, 2026
  • Application Deadline July 30, 2026