Call Center Operations Manager — Lead & Elevate CX

Mass Markets
📍 Lambunao, Iloilo, Philippines 💼 Full-time 🕒 Posted March 01, 2026

Job Description

A leading business services provider in Iloilo, Philippines is seeking an experienced Operations Manager to oversee day-to-day activities in a call center environment. The role involves leading a team of supervisors, ensuring high-quality customer service, and driving team performance. Ideal candidates will have strong communication and organizational skills, a customer service focus, and experience in managing teams. This is a full-time, local, on-site position with a commitment to fostering a respectful and diverse work environment.
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Job Details

  • Location Lambunao, Iloilo
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date March 01, 2026
  • Application Deadline April 10, 2026