Call center coordinator

ATEK GROUP S.A.S
📍 Bucaramanga, Santander, Colombia 💼 Full-time 🕒 Posted May 30, 2026

Job Description

Join our team as a Call Center Coordinator!

At ATEK GROUP SAS , we are looking for a passionate Call Center Coordinator eager to make a difference. If you have a degree in business administration or a related field, this is your opportunity.

What will your goal be?

  • Monitor key metrics such as response times and customer satisfaction.

  • Monitor and optimize agent performance.

  • Implement strategies to improve service quality.

  • Coordinate problem resolution and complaint handling.

  • What are the benefits and contractual conditions?

  • Fixed-term contract.

  • Work modality: In-person

  • Continuing professional development.

  • What requirements must you meet?

  • 1 year of experience in similar roles.

  • Skills we're looking for :

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    Ready to Apply?

    Submit your application today and join our talented team at ATEK GROUP S.A.S.

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    Job Details

    • Location Bucaramanga, Santander
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date May 30, 2026
    • Application Deadline July 09, 2026