Call Center Agent

Sigma Inc

📍 Worcester, Massachusetts, United States 💼 Full-time 🕒 Posted May 13, 2026

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Job Description

(phone number removed) Call Center Agent (Behavioral Health / Crisis Line) – Worcester, MA | 3-Month Contract | Immediate Start

     Location: Worcester, MA (Onsite – travel within 35-mile radius required)

     Schedule:

Mid Shift: 4x10 (3:00 PM – 11:30 PM)

OR 5x8 (3:00 PM – 1:30 AM)

      Duration: 3 Months Contract (Potential Extension)

     Start Date: June 1 (Immediate Joiners Preferred)

      Company: Sigma Systems

     Job Overview

UMass Memorial Health is seeking a Call Center Agent (Behavioral Health Crisis Specialist) to support its Access Division Crisis Call Center in Worcester, MA.

This is a high-impact, fast-paced role supporting individuals experiencing mental health and substance use cri...

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Job Details

Location Worcester, Massachusetts

Job Type Full-time

Category other-general

Posted Date May 13, 2026

Application Deadline June 22, 2026