call center Agent - Arabic account

BTECH
📍 Nasr City, Cairo Governorate, Egypt 💼 Full time 🕒 Posted March 02, 2026

Job Description

We are seeking enthusiastic and customer-oriented Call Center Agents to join our Arabic Account team. This is an excellent opportunity for fresh graduates or candidates with no prior experience who are looking to start their career in customer service.

  • Handle inbound and/or outbound customer calls professionally.
  • Respond to customer inquiries and provide accurate information.
  • Resolve customer complaints and escalate issues when necessary.
  • Maintain detailed records of customer interactions in the system.
  • Follow company communication scripts and guidelines.
  • Achieve assigned KPIs (quality, productivity, and customer satisfaction).
  • Ensure a positive customer experience at all times.

Requirements

  • 0–1 year of experience (Fresh graduates are welcome to apply).
  • Good communication and interpersonal skills.
  • Basic computer skills.
  • Ability to work in...

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Job Details

  • Location Nasr City, Cairo Governorate
  • Job Type Full time
  • Category Information and Record Clerks
  • Posted Date March 02, 2026
  • Application Deadline April 11, 2026