Cafe Lead

Position Summary

The Cafe Lead supports the Food Service Manager in overseeing the store's cafe operations to ensure exceptional customer service, food and beverage quality, and clean, welcoming environment. This role will help to drive profitability by maintaining recipe standards and monitoring inventory shrinkage while maintaining a full, fresh presentation for customers.

Key Responsibilities

• Work alongside the Food Service Manager in leading daily cafe operations to ensure fast, friendly, and efficient customer service.
• Prepare and serve coffee, espresso drinks, juices, smoothies, and light meals.
• Train, coach, and support cafe team members on customer service, beverage preparation, food safety, and cleanliness standards.
• Assist the Food Service Manager in ensuring compliance with OSHA policies, food safety regulations, and company policies. 
• Ensure proper food handling, l...

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