Cafe Host

Key Responsibilities:

• Welcome and greet customers warmly as they enter the café.
• Take customer inquiries, provide information about menu items, promotions, and services.
• Answer incoming phone calls and respond to emails.
• Manage bookings, take phone orders, and coordinate with café staff.
• Assist with billing and payments if required.
• Collect customer feedback and address minor complaints.
• Support the café team during busy periods.
• Manage table reservations and walk-in customers efficiently.
• Organize seating arrangements and ensure smooth flow during peak hours.

Requirements:

• Excellent communication and interpersonal skills.
• Friendly, approachable, and professional demeanor.
• Basic computer skills (POS system, email, booking/reservation software).
• Able to multitask and work in a fast-paced environment.
• Able to speak Mandarin fluently is requi...

Ready to Apply?

Submit your application today and join our talented team at House of Cai Pte Ltd.