Job Description
Benefits:
Client: NGB
Requirements:
Bachelors Degree
Responsibilities:
•Answer all incoming calls to the Customer Service Desk, determine nature of thecalls, and direct the caller appropriately.
•Check all customers in, utilizing the HCM Helpdesk Database.
•Direct customers to the appropriate staff member required to resolve thecustomer’s personnel or finance service needs.
•Ensure that customer is properly logged out once they have received thenecessary services.
•Load service member data into the system of record who have not beenautomatically loaded to the system upon accession.
•Grant access to personnel to view their Title 10 (T10) profile in the system ofrecord if they are not able to while in processing.
•Issue checklists to ...
- Paid time off
- Bonus based on performance
- Opportunity for advancement
Client: NGB
Requirements:
Bachelors Degree
Responsibilities:
•Answer all incoming calls to the Customer Service Desk, determine nature of thecalls, and direct the caller appropriately.
•Check all customers in, utilizing the HCM Helpdesk Database.
•Direct customers to the appropriate staff member required to resolve thecustomer’s personnel or finance service needs.
•Ensure that customer is properly logged out once they have received thenecessary services.
•Load service member data into the system of record who have not beenautomatically loaded to the system upon accession.
•Grant access to personnel to view their Title 10 (T10) profile in the system ofrecord if they are not able to while in processing.
•Issue checklists to ...
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Submit ApplicationJob Details
- Location Arlington, Virginia
- Job Type Full Time
- Category Information and Record Clerks
- Posted Date June 19, 2026
- Application Deadline July 29, 2026