Butler Service Desk (Operator) - The St. Regis Jakarta

**Additional Information**
**Job Number** 26072789
**Job Category** Rooms & Guest Services Operations
**Location** Rajawali Place, Jalan HR Rasuna Said Kav. B/4, Jakarta Selatan, Indonesia, Indonesia, 12910
VIEW ON MAP (https://www.google.com/maps?q=Rajawali%20Place%2C%20Jalan%20HR%20Rasuna%20Said%20Kav.%20B/4%2C%20Jakarta%20Selatan%2C%20Indonesia%2C%20Indonesia%2C%2012910)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, ...

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