Butler Assistant

• Supports Butlers in creating personal connections with guests through emotional luxury.
• Responsible to have full knowledge of in suite and maxi bar set-ups.
• Supports Butler in regular service offerings include unpacking, packing, light laundry handling, shoe-shine service if needed.
• Fully understands the difference of room categories and guest levels / VIPs.
• Promptly answers calls, instant messages from the Butler they work with as well as in their department.
• Engages, customizes and organises in suite Maxi Bar set-ups for the occupied suites with the instructions of the Butler.
• Make sure to report used items in suites Maxi Bars and are charged to the guest’s accounts.
• Make sure Butler trolleys and dedicated pantries are well-stocked and ready for the next shift.
• Cleans and maintains all Butler working areas including guest suites, pantries, stores, equipment, perishables, stationary, etc. ...

Ready to Apply?

Submit your application today and join our talented team at RAFFLES.