Business Support Supervisor

Business Support Supervisor

Hourly rate: £18.85
Location: Crossgate House, Redditch B98 7SN (office based)
Hours: 37 Monday‑Friday
Contract: 3 months with review for extension – ASAP start

Role Overview

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Business Support Supervisor to oversee the Repairs & Maintenance Service team in the Housing Property department. The post holder will oversee the scheduling and of responsive repairs and planned maintenance across the borough. A key aspect of this role will involve managing a team of Business Support Officers/Schedulers ensuring repair works are efficiently assigned, prioritised and monitored through to completion.

Responsibilities

• Act as the main point of contact for the Customer Service Team
• Monitor and ensure repairs are completed within targeted time scales
• Process orders and invoices using various systems to ensure that rec...

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