Business Support Officer

hays-gcj-v4-pd-online

📍 Merthyr Tydfil, Wales, United Kingdom 💼 TEMPORARY 🕒 Posted July 02, 2026

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Job Description

Your newpany 
An independent regulator of social care and childcare, who register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales. 
Your new role 
Working from a CRM system to undertake a variety of tasks including, sending for social services references, translation requests, foster and adoption checks, matching tasks,pleteness checks of notifications and applications submitted online.
Record all phone calls and email queries via CRM system and triage as necessary.
Carry out ID checks for DBS renewals for inspectors.
Maintain the CRM system through accurate and timely data inputting, scanning and attaching documents. Checking the accuracy of contact details beforemunicating with a provider. Informing the relevant team of problems arising.

What you'll need to succeed 
Ability to use Microsoft packages such as Outlook, Word, Excel and custo...
            

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Job Details

Location Merthyr Tydfil, Wales
Job Type TEMPORARY
Category Supervisors of Office and Administrative Support Workers
Posted Date July 02, 2026
Application Deadline August 11, 2026