Business Support Assistant

About the job Business Support Assistant

Please note this is a temporary position for 3 months

Job brief

Business Support provides a range of customer focused administration, transactional and support services for citizens, internal customers, partners, and suppliers of the Council.

Responsibilities

• Providing high quality, efficient and effective administration and reception services to internal and external customers within agreed timescales and SLAs and in line with customer service standards.
• Acting as a professional representative of the Business Support service at a local level, dealing with customers face to face and via telephone or redirecting in line with Essex customer standards.
• Providing high quality self-directed clerical support, checking own work and proactively looking to raise standards.
• Maintaining confidential records according to Essex County Council policy and guidance.
• Providing...

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