Business Process Senior Associate

Review and validate new issue requests, addressing inquiries and providing additional information to Regional Group Offices.

Coordinate policy data flow among external vendors, RGO representatives, analysts, and underwriters.

Collaborate with internal Manulife teams to complete set-up requests.

Initiate billing, publications, ID printing, and manage mailing instructions to couriers.

Perform quality assurance checks and activate policy profiles for use in claims, underwriting, sales, and billing.

Open to fresh graduates with a Bachelor’s degree 

Undergraduates may also apply, provided they have at least 2 years of BPO, back‑office, or administrative experience

Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiari...