Business Process Improvement Manager

Operation Department
📍 Kuala Lumpur, Kuala Lumpur, Malaysia 💼 Full-time 🕒 Posted March 01, 2026

Job Description

  • Oversee and manage the daily operational activities across departments.
  • Develop and implement efficient operational processes and procedures to ensure smooth workflow and productivity.
  • Monitor and evaluate operational performance through key performance indicators (KPIs) and metrics.

Process Optimization:

  • Analyze existing processes and identify opportunities for improvement and cost reduction.
  • Implement and maintain standard operating procedures (SOPs) to ensure consistency and high-quality output.
  • Lead continuous process improvement initiatives and drive operational excellence.
  • Facilitate effective communication and collaboration between departments to achieve organizational goals.
  • Coordinate and manage cross‑departmental projects, ensuring alignment with strategic objectives.
  • Resolve operational issues and conflicts between departments promptly and effectively.

Quality As...

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Job Details

  • Location Kuala Lumpur, Kuala Lumpur
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date March 01, 2026
  • Application Deadline April 10, 2026