Business Process Expert Supply Chain

Design, standardize, and continuously improve Order‑to‑Cash (O2C) processes for software licenses, SaaS solutions, and subscription‑based offerings, including renewals, changes, and terminations.

Translate complex commercial constructs (e.g. subscriptions, usage‑based pricing, entitlements, upgrades) into robust, compliant operational processes.

Ensure alignment of software and subscription processes with healthcare technology quality systems and regulatory requirements.

Identify and implement process improvements that reduce manual effort, improve data accuracy, shorten cycle times, and enhance the digital customer experience.

Lead change management initiatives to ensure smooth transitions and adoption of new software and subscription business models, emphasizing he...