Business Operations Manager

Description
My cybersecurity client is seeking a detail-oriented, process-driven Business Operations Manager to support both internal operations and inbound sales coordination.

This role is ideal for someone who can build structure, manage workflows, document SOPs, support onboarding/offboarding processes, and confidently serve as the first point of contact for prospective clients. (Newton, MA; Hybrid)

What you’ll do:

+ Develop and maintain SOPs and internal processes

+ Manage AP/AR and operational workflows

+ Coordinate employee and client onboarding/offboarding

+ Handle inbound leads and manage the sales pipeline

+ Conduct discovery calls and present service offerings

+ Maintain accurate HubSpot CRM records

+ Support executive scheduling, logistics, and event coordination




Requirements
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