Job Description
What this role is
The Business Operations & Analytics Manager will build the scheduling infrastructure and analytics capability that enables us to optimize hundreds of weekly classes across multiple locations—balancing utilization, revenue, client satisfaction, and instructor performance at scale.
This is a build role for someone who has seen sophisticated scheduling operations but hasn't owned building them from the ground up. You'll design the data models, processes, reporting frameworks, and decision-making cadences that turn scheduling from reactive to strategic. You'll lead this area of the business with autonomy, translating business needs into scalable systems while partnering cross-functionally to deliver the best client experience.
You sit at the intersection of data, operations, and performance management—designing how we use insights ...
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Submit your application today and join our talented team at B/SPOKE Studios.
Submit ApplicationJob Details
- Location Boston, Massachusetts
- Job Type Full Time
- Category Operations Specialties Managers
- Posted Date June 19, 2026
- Application Deadline July 29, 2026