Business Improvement Officer - Complaints

Activate Group Limited
📍 Halifax, England, United Kingdom 💼 Full Time 🕒 Posted June 30, 2026

Job Description

Business Improvement Officer – Complaints


Location: Halifax / hybrid


Department: Customer Experience


Contract type: Permanent / Full-time



About the role


We're looking for a Business Improvement Officer - Complaints to join our Customer Experience team and play a key role in managing and resolving customer complaints in a timely manner, escalating to Business Improvement Manager where required.


Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.


Key responsibilities



  • Maintain a good knowledge of all processes and pr...

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Job Details

  • Location Halifax, England
  • Job Type Full Time
  • Category Business Operations Specialists
  • Posted Date June 30, 2026
  • Application Deadline August 09, 2026