Business Customer Advisor

FNB Zambia Ltd
📍 Lusaka, Lusaka Province, Zambia 💼 Full time 🕒 Posted July 01, 2026

Job Description

Description

To execute defined sales activities within a designated area, meeting set targets and fostering strong client relationships through consistent engagement and service excellence.
  • ZAQA certificates
  • dentify and escalate potential risks which may lead to increased costs Adhere to standards and procedures to reduce costs
  • Identify process improvements to save costs
  • Drive and increase an average balance of a specific portfolio of assets Identify and utilize opportunities for net income return growth
  • Identify and utilize opportunities for liability growth
  • Achieve the Net Income Return for the Business
  • Drive an increase in average balance of specific portfolio of liabilities
  • Contribute to client service delivery culture through adherence to approved organisational service delivery principles
  • Resolve customer dissatisfaction/complaints by taking ownership of the problem
  • Deliver exceptional...
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    Job Details

    • Location Lusaka, Lusaka Province
    • Job Type Full time
    • Category Business Operations Specialists
    • Posted Date July 01, 2026
    • Application Deadline August 10, 2026