Business Analyst

Job Description
This is a position in the Digital Employee Experience Team. The ideal candidate will be a detail-oriented, forward-thinking Business Analyst passionate about understanding business needs, translating them into actionable technical requirements, and contributing to the evolution of our employee experience platforms, digital content management, and optimization.
Responsibilities
Business Analysis & Requirements Management
• Engage with business stakeholders to understand needs, pain points, and improvement opportunities for the Knowledge Management and EC Pro modules.
• Translate business requirements into clear, detailed user stories, including acceptance criteria.
• Conduct and coordinate User Acceptance Testing (UAT) for all development stories prior to deployment.
• Analyse feedback, issues, and enhancement requests received from users and convert them into actionable stories or bug tickets.

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