Business Analyst - Personal Banking Client Management and Servicing

Business Analyst : Personal Banking Client Management and Servicing SVS Strong KYC(CDD/EDD) onboarding knowledge (CDD/EDD, PEP/sanctions, beneficial ownership, risk rating, refresh triggers). BA with 7-12 Years of Experience in client servicing Proven BA delivery skills (workshops, user stories/BRD, clear acceptance criteria, stakeholder management across Compliance/Ops/Tech). Data & controls mindset (source-to-target mapping, data quality rules, audit trail/evidencing, MI/KPIs). Workflow/case management experience (exception handling, SLAs, integrations with screening/document capture tools). Testing and change execution (UAT scenario design, defect triage, release/cutover support).

10+ years
Personal Banking Client Management and Servicing SVS • Strong KYC(CDD/EDD) onboarding knowledge (CDD/EDD, PEP/sanctions, beneficial ownership, risk rating, refresh triggers). • BA with 7-12 Years of Experience in client servicing • Proven BA delivery skills (workshops, user stories/BRD,...

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