Business Analyst

IntouchCX
📍 Manila, Metro Manila, Philippines 💼 Full-time 🕒 Posted February 20, 2026

Job Description

Business Analyst

IntouchCX — IntouchCX Manila, National Capital Region, Philippines

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About The Job

We are changing the way people think about customer care, and we need your help! We’re looking for a Business Analyst to assist with Performing User Acceptance Testing (UAT) and the operationalization of business, process and/or system changes across training curriculums, training delivery, quality assurance and reporting.

Responsibilities

  • Collect and validate data requ...

Ready to Apply?

Submit your application today and join our talented team at IntouchCX.

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Job Details

  • Location Manila, Metro Manila
  • Job Type Full-time
  • Category Finance
  • Posted Date February 20, 2026
  • Application Deadline April 01, 2026