Business Analyst - CRM

Applied Medical

📍 Amersfoort, Utrecht, Netherlands 💼 Full-time 🕒 Posted June 23, 2026

Apply Now Similar Jobs

Job Description

Responsibilities
Partner with Sales, Marketing, and Customer Service to gather requirements and identify pain points
Lead requirements workshops and map current/future-state CRM processes
Convert business needs into functional specs, user stories, and acceptance criteria for Dynamics 365
Configure Dynamics 365 Sales, Marketing, and Customer Service (leads, opportunities, accounts, cases, journeys, campaigns, segmentation, scoring) using OOTB and Power Platform features
Work with tech teams to integrate Dynamics 365 with SAP S/4HANA and other systems for seamless data flow
Validate migrated data for accuracy and identify automation and analytics improvements (Power BI)
Build and maintain dashboards/reports to surface key sales, marketing, and service metrics
Lead User Acceptance Testing, troubleshoot functional issues, and ensure release quality
Develop training materials, deliver training, provide post-launch su...
            

Ready to Apply?

Submit your application today and join our talented team at Applied Medical.

Submit Application

Job Details

Location Amersfoort, Utrecht
Job Type Full-time
Category Business Operations Specialists
Posted Date June 23, 2026
Application Deadline August 02, 2026