Business Analyst

Keen
📍 Cape Town, Western Cape, South Africa 💼 Full time 🕒 Posted July 03, 2026

Job Description

About Keen

At Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands.

Keen helps some of the most exciting U.S. and international brands scale smarter by embedding expert teams that drive results across marketing, creative, customer experience, and sales.

We're not a legacy BPO. We're a partner in growth — and that's where you come in.

About the Role

We’re looking for a Business Analyst to bridge the gap between business needs and operational execution. In this role, you’ll analyse processes, identify opportunities for improvement, and provide data-driven recommendations that enhance efficiency, productivity, and the overall customer experience.

Working closely with Operations, Workforce Management, Quality ...

Ready to Apply?

Submit your application today and join our talented team at Keen.

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Job Details

  • Location Cape Town, Western Cape
  • Job Type Full time
  • Category Business Operations Specialists
  • Posted Date July 03, 2026
  • Application Deadline August 12, 2026