Business Analyst at Manulife Operations

Join Manulife as a Business Analyst focusing on operational controls. This hybrid role emphasizes improving risk management while collaborating with operations teams and utilizing data insights.

The AdminAdvantage team within Group Benefits Operations seeks an analyst with a strong background in operational controls. You will work on risk assessment, control documentation, and automation tools ensuring timely and compliant administrative services. Your ability to turn data into actionable insights will be pivotal in embedding controls into daily workflows.

Key Responsibilities: • Design and maintain operational controls against risks • Analyze control results, identify trends, and suggest improvements • Monitor automation tools to ensure their effectiveness • Perform data validations and document upstream dependencies • Act as a trusted partner to operational teams on controls

Requirements: • Experience in operational risk management or controls • Strong anal...

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