Business Analysis Manager - Senior Business Process Consultant

Wolters Kluwer

📍 Chicago, Illinois, United States 💼 Full-time 🕒 Posted July 08, 2026

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Job Description

Hybrid role out of either the Chicago, IL or New York, NY office location.
Essential Duties: 
Drive the strategy, definition and design of complex new or upgraded platforms, processes or projects
Leads others in designing initiatives, identifying tools/technology and/or re-engineering processes to improve customer service, productivity, quality and efficiency within the business
Serve as an advisor to senior management, develop and maintain relationships with business owners, technical resources and internal teams
Act as the ‘Voice of the Field’ for process re-engineering and technology initiatives
Leads the continuous evolution of platform, process and project strategy to grow revenue, improve operational efficiency, and satisfy business mandates.
Support stakeholders in Sales, Service, Fulfillment, Product Management, Finance/Accounting and technology in the creation of investment cases and project initiation documents
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Job Details

Location Chicago, Illinois
Job Type Full-time
Category Business Operations Specialists
Posted Date July 08, 2026
Application Deadline August 17, 2026