Broker Support Representative II (Remote)

**Resp & Qualifications**

**_Candidates must live in the MD, DC, Northern VA area in order to travel into the offices or Broker sites occasionally._**

**PURPOSE:**

The Broker Support Representative II serves as the primary liaison between our organization and key health insurance broker partners. This role provides strategic operational support, proactive service delivery, and technical expertise to our most prestigious broker agencies and their client accounts. The position requires a customer-focused professional who can build and maintain strong broker relationships while ensuring seamless service delivery and operational excellence.

**ESSENTIAL FUNCTIONS:**

+ Act as the dedicated point of contact for assigned broker agencies, providing comprehensive support for all operational, enrollment, and service-related matters.
+ Deliver proactive onsite support to broker partners and account administrators to prevent service disruptions and en...

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