Branch Service Manager Needed

Join Konica Minolta as a Branch Service Manager, where you will elevate service standards and enhance customer satisfaction through effective team leadership and process improvements.

This key managerial position involves supporting and coaching a team of service professionals. You will be responsible for reviewing service productivity, ensuring compliance with Service Level Agreements, and analyzing service processes to foster enhancements. With a focus on mentoring and proactive customer care, you’ll play a critical role in maintaining high service standards.

Key Responsibilities:
• Coach Service staff on performance and career growth
• Improve service delivery and efficiency metrics
• Conduct weekly team customer reviews
• Monitor Service Level Agreement adherence
• Facilitate monthly Client visits for relationship building

Requirements:
• College diploma in a related technical field
• At least 5 years ...

Ready to Apply?

Submit your application today and join our talented team at Konica Minolta Business Solutions U.S.A., Inc..

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