Branch Service Manager

Company Description
Flex Money Transfer Limited specializes in money transfer and remittance services across the globe. Since 2013, it has provided swift, dependable, and efficient forex and money transfer solutions with a particular emphasis on last-mile settlement. Leveraging cutting-edge technology, Flex Money ensures reliable services and hassle-free transactions tailored to the unique dynamics of African markets. The company is committed to providing exceptional service, supported by a dedicated team to meet customer needs across the continent.
Role Description
This is a full-time, on-site role for a Branch Service Manager based in Nairobi County, Kenya. The Branch Service Manager will oversee daily branch operations, ensure excellent customer service, and manage staff performance. They will handle customer inquiries and complaints, manage the smooth functioning of money transfer services, and ensure compliance with all regulations. The role also involves maintaining oper...

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